public:invoiceandbillingportal
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public:invoiceandbillingportal [2023/04/15 12:26] – sadmin | public:invoiceandbillingportal [2023/04/15 13:15] (current) – [Overdue payments] sadmin | ||
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Please note that we are now using new billing software known as Invoice Ninja. I have left details of the old billing system in this page should you wish to download any old facturas. I will be transferring historical facturas over to the new system over a period of time, and certainly at least 2 years worth of history. | Please note that we are now using new billing software known as Invoice Ninja. I have left details of the old billing system in this page should you wish to download any old facturas. I will be transferring historical facturas over to the new system over a period of time, and certainly at least 2 years worth of history. | ||
- | Invoice Ninja | + | ====== |
- | You will receive | + | You will receive |
+ | When viewing your bill you will also see details of alternative means of payment such as bank transfer or using Bizum (you can find more information on Bizum later in this page). | ||
+ | ===== Recurring Bills ===== | ||
- | ====== Billing and Invoicing ====== | + | Where you have a recurrent bill such as web site hosting, SSL certificates, |
+ | |||
+ | ===== Overdue payments | ||
+ | |||
+ | Any bills that become overdue will receive up to 2 reminders before a late payment surcharge is automatically applied. This was a policy that we did not enforce with the old system as that was a manual system. Invoice Ninja will apply this surcharge, please do not ignore your reminders, the penultimate one will inform you of this surcharge should a last reminder be sent. The easiest way to avoid this of course is to pay your bill as soon as you receive it. This is conducive of course for the best business relationship. | ||
+ | |||
+ | ===== Suspension of services ===== | ||
+ | |||
+ | Should you default on payment after the final reminder, after a grace period of 3 working days all services you have with us will be suspended. A reinstatement charge will be levied - this may vary, and in the case of domain names, there is a possibility of losing that domain name. | ||
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+ | ====== OLD SYSTEM - Billing and Invoicing ====== | ||
**Where you have a recurring service** with All Tech Plus such as web hosting, e-mail, secure certificates, | **Where you have a recurring service** with All Tech Plus such as web hosting, e-mail, secure certificates, |
public/invoiceandbillingportal.1681554419.txt.gz · Last modified: 2023/04/15 12:26 by sadmin